Server Repair Technician – Level 2

Houston, TX
Full Time
Entry Level
Job Summary
Responsible for server assembly, disassembly, board/module replacement, and basic functional testing in accordance with established SOPs and FAE instructions. Supports daily repair operations while maintaining quality, safety, and efficiency.
Role and Responsibilities
  • Perform server assembly, disassembly, and board/module replacement.
  • Conduct basic functional testing and document results.
  • Sort and categorize boards based on repair status and priority.
  • Follow SOPs, ESD requirements, and safety procedures.
  • Identify and escalate abnormalities to Failure Analysis Engineers (FAE).
  • Manage the check-in/check-out process for NG (non-good) boards and maintain accurate records.
  • Maintain 5S standards for repair room equipment, fixtures, tools, and workstations.
  • Support daily repair room operations and equipment setup.
  • May perform other duties as assigned.
Education, Training and Skills
  • High school diploma or GED required; technical training preferred.
  • Minimum of 1 year of experience in computer/server hardware assembly, disassembly, or repair preferred.
  • Familiarity with hand tools and basic testing procedures.
  • Ability to read, write, and communicate effectively in English.
  • Ability to work independently with minimal supervision.
  • Strong time management and organizational skills to prioritize tasks and meet deadlines.
  • Basic computer skills and attention to detail.
  • Basic inventory or material handling experience preferred.
  • Basic knowledge of Microsoft Office (Excel, Word, and PowerPoint).
Working Conditions and Essential Abilities
  • Work in an indoor manufacturing and server repair environment.
  • Ability to stand, walk, or sit for extended periods.
  • Manual dexterity for handling hardware components and tools.
  • Ability to safely lift 25 lbs and position equipment with appropriate assistance.
  • Ability to perform repetitive tasks while maintaining accuracy.
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